Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Apollo Clinic Newtown | Saltlake | Vivekananda Road is the largest multispeciality medical center, covering 25,000 sq. ft., and is supported by a team of over 120 specialist consultants. Our services include an in-house NABL-accredited laboratory, advanced radiology services, a pharmacy, and a state-of-the-art dental studio. We also offer specialty clinics such as Apollo Sugar Clinic, Apollo Pain & Laser Clinic, and Cosmetic Dermatology Clinic.

Role Description

This is a full-time on-site role located in the Kolkata metropolitan area. The Telecaller will be responsible for making outbound calls to potential and existing patients, scheduling appointments, providing information about the clinic’s services, and addressing any inquiries or concerns. Additional tasks may include updating patient records, following up on patient feedback, and assisting with administrative duties as needed.

Qualifications

  • Excellent communication and interpersonal skills
  • Proficiency in handling telephonic conversations and customer service
  • Basic knowledge of healthcare and medical terminology is a plus
  • Organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Proficiency with basic computer applications and patient record systems
  • High school diploma or equivalent; a degree in a related field is an advantage
  • Candidates with BPO background will be added advantage

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