Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

This is a full-time on-site role for a Telecaller at Apollo Clinic, Newtown, located in Kolkata. The Telecaller will be responsible for handling incoming and outgoing calls, providing information about hospital services, scheduling appointments, and addressing patient queries. Additional tasks include making 100 cold calls in a day, scheduling appointments for various services etc.


Qualifications

  • Effective communication and interpersonal skills
  • Proficiency in handling calls and patient queries
  • Ability to maintain accurate records and manage schedules
  • Experience in a healthcare setting is an advantage
  • Basic computer skills
  • Fluency in English, Bengali, and Hindi
  • High school diploma or equivalent
  • Patience, empathy, and a customer-oriented approach

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