Posted:1 month ago| Platform: Apna logo

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On-site

Job Type

Full Time

Job Description

Call customers whose payments are overdue and remind them of pending dues. Explain outstanding amount, due date, and available repayment options. Maintain polite and professional communication while following company collection guidelines. Update call outcomes and customer details in the system. Follow up with customers until payment is completed. Escalate difficult cases to the senior collection team when required.

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