Tele Sales Executive

As a Sales Representative, your role involves contacting potential or existing customers to inform them about a product or service using scripts. You will be responsible for answering questions about products or the company and asking questions to understand customer requirements to close sales effectively. In addition, you will need to direct prospects to the field sales team when necessary and enter/update customer information in the database. It is crucial to take and process orders accurately, handle grievances tactfully to preserve the company's reputation, and go the "extra mile" to meet sales quotas and facilitate future sales. Keeping records of calls and sales, as well as noting useful information, are also part of your responsibilities. **Key Responsibilities:** - Contact potential or existing customers using scripts to inform them about products or services - Answer questions about products or the company - Ask questions to understand customer requirements and close sales effectively - Direct prospects to the field sales team when necessary - Enter and update customer information in the database - Take and process orders accurately - Handle grievances tactfully to preserve the company's reputation - Meet sales quotas and facilitate future sales by going the "extra mile" - Keep records of calls and sales, as well as note useful information **Qualifications Required:** - Previous experience in sales or customer service roles is preferred - Strong communication and interpersonal skills - Ability to work effectively in a fast-paced environment - Proficiency in data entry and CRM software - Goal-oriented mindset with a focus on achieving sales targets (Note: No additional details about the company were provided in the job description.),