Outbound Calls:
Telecallers make calls to potential customers to introduce products or services, explain their benefits, and persuade them to make a purchase or schedule an appointment.
Inbound Calls:
They handle incoming calls from customers, addressing inquiries, resolving complaints, and providing assistance.
Customer Interaction:
Telecallers build relationships with customers, gather information, and maintain accurate records of interactions.
Sales and Targets:
They work towards achieving sales targets, generating leads, and contributing to overall team performance.
Communication and Persuasion:
Telecallers use strong communication and persuasive skills to effectively engage with customers and handle objections.
Product Knowledge:
They must be knowledgeable about the products or services they represent to answer customer questions and address concerns accurately.
Documentation:
Telecallers maintain detailed records of calls, update customer information, and follow up on leads.

Essential Skills:

Excellent Communication Skills:
Strong verbal communication, active listening, and the ability to explain information clearly are crucial.
Persuasiveness and Salesmanship:
Telecallers need to be persuasive and confident to drive sales and achieve targets.
Customer Service Skills:
Patience, empathy, and the ability to handle difficult situations are important for building positive customer relationships.
Problem-Solving Skills:
Telecallers need to be able to quickly assess customer issues and offer appropriate solutions.
Time Management:
They must be able to manage their time effectively and handle a high volume of calls.

Should be between the age of 30 - 45 years.

Must be from Life Insurance background.

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