Tele Sales Executive

Job Title:

Job Location: Andheri West, Mumbai

Brief Summary:

The ideal candidate should have a minimum of 3 years of tele sales experience, with knowledge or prior experience in the jewellery industry being an advantage. As a Tele support Executive, you will be responsible for engaging customers over the phone, promoting our jewellery products and services, and driving sales to meet or exceed targets.

Role & responsibilities

1. Conduct

   outbound calls

   to prospective and existing customers to promote ORRA Fine Jewellery products and services.
2. Engage customers in meaningful conversations, build rapport, and provide exceptional customer service.
3. Utilize strong sales ability to effectively communicate product features, benefits, and pricing information.
4. Handle

   customer inquirie

   s,

   resolve issues

   , and provide accurate information about our jewellery products.
5. Maintain a high level of product knowledge to effectively answer customer questions and make recommendations.
6. Utilize basic appointment setting techniques to schedule in-store visits for interested customers.
7. Work towards achieving individual and team sales targets within the given timeframe.
8. Pay strong attention to detail to ensure accurate order processing and maintain a high standard of work.

Preferred candidate profile

1. Minimum of

   3 years

   of tele sales experience, preferably in the

   jewellery industry

   .
2. Proven track record of achieving sales targets and delivering exceptional customer service.
3. Strong ability to engage customers in conversation, build relationships, and close sales.
4. Excellent customer rejection handling skills, along with the ability to handle stress in soliciting customers.
5. Basic knowledge of appointment setting techniques and experience in scheduling customer visits.
6. Sales-driven individual with a goal-oriented mindset and a passion for achieving targets.
7. Exceptional communication skills, both written and verbal, with a professional telephone manner.
8. Pay strong attention to detail to ensure accurate order processing and maintain high work standards.

Interested candidates send your updated resume to saneila.quiney@orra.co.in OR WhatsApp to 9324455577

Regards,

Saneila Quiney

M. 9324455577

E. saneila.quiney@orra.co.in