Tele Marketing Executive

Job Title: Telecalling Executive Company: Terra Tech Pack Position Overview: Terra Tech Packs is seeking a proactive and customer-focused Telecalling Executive to join our dynamic team. The primary responsibility of this role is to engage with potential and existing customers over the phone to promote our products and services, address inquiries, resolve issues, and ultimately drive sales growth. The ideal candidate should possess excellent communication skills, a persuasive demeanor, and a strong ability to build rapport with customers. Key Responsibilities: 1. Conduct outbound calls to potential customers to introduce Terra Tech Packs" products and services. 2. Follow up on leads generated through various channels, including marketing campaigns, website inquiries, and referrals. 3. Provide information about product features, pricing, and promotions to potential customers. 4. Listen attentively to customer inquiries and concerns, and provide accurate and timely resolutions. 5. Maintain a high level of professionalism and customer service during all interactions with customers. 6. Update customer records and account information accurately in the company database. 7. Collaborate closely with the sales team to identify opportunities for upselling or cross-selling products and services. 8. Achieve individual and team targets for call volume, sales, and customer satisfaction. 9. Stay updated on Terra Tech Packs" product offerings, industry trends, and competitors" activities. 10. Participate in ongoing training and development programs to enhance product knowledge and sales skills. Qualifications: 1. High school diploma or equivalent; Bachelor's degree preferred. 2. Proven experience in telemarketing, tele-sales, or customer service roles. 3. Excellent verbal communication skills with a clear and articulate speaking voice. 4. Strong persuasive skills with the ability to engage and influence customers effectively. 5. Ability to multitask, prioritize tasks, and manage time efficiently. 6. Proficiency in using CRM software and other relevant computer applications. 7. Positive attitude, resilience, and a willingness to learn and adapt in a fast-paced environment. 8. Strong problem-solving skills and attention to detail. 9. Ability to work independently with minimal supervision. 10. Previous experience in the packaging industry or related field is a plus. Join us at Terra Tech Packs and be part of a dynamic team dedicated to delivering exceptional customer experiences and driving business success. Apply now to embark on an exciting career journey with us! Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Schedule: Day shift Shift allowance Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Sales: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person,