Tele Marketing Executive

Job Description

A Telemarketing Executive is responsible for generating leads, converting them into sales, and ensuring customer satisfaction through phone calls. They typically work within a sales or marketing team, focusing on driving sales and achieving revenue targets. Here's a more detailed breakdown of the role:Key Responsibilities: Lead Generation: Identifying and contacting potential customers through various methods, including cold calling, following up on leads, and engaging with existing customers. Sales and Persuasion: Presenting products or services, explaining their benefits, addressing customer inquiries, and using persuasive techniques to close sales. Customer Service: Providing excellent customer service, handling inquiries, addressing concerns, and ensuring customer satisfaction. Sales Targets: Meeting or exceeding sales targets and quotas, contributing to the overall success of the sales team. Record Keeping: Maintaining accurate records of all calls, leads, and sales activities. Adherence to Scripts and Guidelines: Following company-provided scripts and adhering to telemarketing guidelines and compliance regulations. Knowledge of Products/Services: Maintaining a thorough understanding of the company's products or services and their features. Collaboration: Working with the marketing team and other departments to improve sales strategies and customer engagement. Up-selling and Cross-selling: Identifying opportunities to upsell or cross-sell additional products or services to customers. Job Types: Full-time, Permanent, Fresher Pay: ₹8,357.43 - ₹28,530.75 per month Benefits: Work from home Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person