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TELE Collection- Junior Operator/ Operator

TELE Collection- Junior Operator/ Operator

Home Credit

0 - 1 years

1 - 2 Lacs

Gurugram

Posted:2 weeks ago| Platform:

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Skills Required

Communication Skills Bpo Voice Collections Process Hindi Recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Calling to the customers to remind their due date of installment. Reminder calls to delinquent customers who failed to make the EMI payment. Explain the consequences to customer of not paying on time. Provide the options of payment channels for making the payment. Fix appointment for the field collections team if customer asks for collecting payment from home. Follow up with the customers till the payment is received. Ensure that all details of the calls & update on collections is updated on the system as per the process. Sharing campaign insights with management through his/her supervisor or above. Desired Profile: Class 12th pass with 1.5 Year of experience in Tele-Collections/Customer Services. Clear communication with good convincing skills. Should have basic computer knowledge. Typing speed of at least 15 words per minute Willing to work in shifts. Interested candidate can directly walk-in - Sewa Tower Udyog Vihar,Ground Floor Gurgaon Haryana Time - 9:30-10:30 Date - 18th Oct'24

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Home Credit

www.homecreditcfc.cn

Financial Services

He Ping District Tianjin

10001 Employees

46 Jobs

Key People

Gianfranco D'Amico

Chief Executive Officer
Jana Vostrelova

Chief Financial Officer
Peter Krejci

Chief Operating Officer

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TELE Collection- Junior Operator/ Operator

Experience & Salary

Skills Required

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Job Description

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TELE Collection- Junior Operator/ Operator

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

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