Tele Calling Executive

Mergosoft

0 years

1 - 3 Lacs

salem

Posted:15 hours ago| Platform: GlassDoor logo

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Skills Required

service pricing resolve database crm

Work Mode

On-site

Job Type

Full Time

Job Description

Outbound calling: Make outbound calls to prospective and existing customers to generate interest in IT products or services.
Product and service knowledge: Clearly explain product features, benefits, and pricing to customers.
Lead management: Follow up on leads, nurture them, and convert them into sales opportunities or appointments for the sales team.
Customer support: Handle incoming calls to address customer inquiries and resolve issues related to IT products or services.
Database management: Accurately record all customer interactions, update information in the CRM system, and maintain customer databases.
Target achievement: Meet daily, weekly, and monthly sales and call-handling targets.
Sales aptitude: Ability to understand customer needs and suggest suitable solutions.
Experience: Previous telemarketing, telecalling, or sales experience is often preferred.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

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