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Tele Calling Executive

1 - 5 years

0 Lacs

Rajkot, Gujarat

Posted:1 day ago| Platform:

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Skills Required

Sales Customer service English Bachelor's degree In-person Restaurant

Work Mode

On-site

Job Type

Full Time

Job Description

We are urgently hiring enthusiastic candidates on behalf of our well-known client. Designation: Telecalling Executive Qualification: Graduate (any field) Experience: 1 to 5 years Salary: ₹12,000 – ₹20,000 Location: Near Jaddus Restaurant, Rajkot Customer Interaction: Engage with customers over the phone to address inquiries, resolve issues, and provide information about products or services. Call Handling: Manage a high volume of incoming and outgoing calls efficiently while maintaining professionalism and courtesy. Information Processing: Record and update customer information accurately in the database during and after each call for future reference. Problem Resolution: Identify customer concerns, escalate complex issues to the appropriate department, and follow up to ensure prompt resolution. Sales Support: Assist in promoting products or services, cross-selling, and upselling to maximize revenue opportunities. Feedback Collection: Gather feedback from customers to improve services, products, or overall customer experience. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person

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