Tele Calling Executive (Business Development)

Job Title: Telecaller/Tele Marketing (Business Development)

Location: Raod No 45, Jubilee Hills, Hyderabad,
Salary: upto 20k Take Home + PF + Health InsuranceWorking Hours: 9 Hrs (10am to 7pm or 10:30Am to 7:30Pm)

Job Summary:

We are looking for enthusiastic Telecallers with good communication. As a Telecaller, you will be responsible for making outbound/inbound calls to customers, handling inquiries, and providing necessary information about our products/services. This role is ideal for freshers who have excellent communication skills and a positive attitude.

Key Responsibilities:

✔ Make Outbound Calls: Contact potential/existing customers to promote products/services.

✔ Handle Inbound Calls: Assist customers with inquiries, complaints, or support requests.

✔ Maintain Customer Records: Update customer details and interaction history in CRM software.

✔ Provide Product Information: Explain features and benefits clearly to customers.

✔ Follow Up: Call back potential customers and follow up on previous conversations.

✔ Handle Emails & Messages: Respond to customer queries via email, WhatsApp, and other communication channels.

✔ Team Collaboration: Coordinate with sales, marketing, and customer support teams.

Required Skills:

✅ Excellent Communication: Fluency in Hindi & English (both verbal and written).

✅ Basic Computer Knowledge: Familiarity with MS Office, email handling, and CRM tools (preferred).

✅ Confidence & Patience: Ability to handle different types of customers professionally.

✅ Time Management: Ability to work under pressure and meet call targets.

✅ Active Listening: Understanding customer needs and responding accordingly.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person