Posted:1 day ago|
Platform:
Hybrid
Full Time
Telecallers / Customer Support CSA / CSE/ Process Executives Good comms in English and Hindi. Other South Indian languages Willingness to work in Rotational shifts. 24X7 Operations Flexible with Week Offs Responsibilities: Inbound Calls: Answer incoming calls from customers in a courteous and professional manner. Listen attentively to customer inquiries and concerns. Provide accurate and helpful information about our products or services. Troubleshoot and resolve customer issues efficiently. Document customer interactions and call details for future reference. Outbound Calls: Conduct outbound calls to generate leads, schedule appointments, or conduct surveys (depending on the specific role). Deliver clear and concise information about our offerings. Professionally handle objections and strive to convert leads into customers. General Duties: Maintain a positive and professional demeanor at all times. Uphold company policies and procedures. Meet or exceed call center performance metrics (e.g., call handling time, customer satisfaction). Learn and adapt to new products, services, and procedures.
Grassroots BPO
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
1.5 - 2.0 Lacs P.A.
3.5 - 4.75 Lacs P.A.
2.0 - 3.0 Lacs P.A.
Experience: Not specified
1.75 - 2.5 Lacs P.A.
Experience: Not specified
1.75 - 2.25 Lacs P.A.
Experience: Not specified
1.75 - 2.5 Lacs P.A.
Noida, Ghaziabad, Delhi / NCR
2.75 - 3.75 Lacs P.A.
Experience: Not specified
1.0 - 3.0 Lacs P.A.
New Delhi, Gurugram
Experience: Not specified
1.75 - 3.5 Lacs P.A.
New Delhi, Gurugram
Experience: Not specified
1.75 - 3.5 Lacs P.A.
