Tele callers / Customer Support Grassroots BPO

0.0 - 1.0 years

1 - 2 Lacs

Bengaluru

Hybrid

Telecallers / Customer Support CSA / CSE/ Process Executives Good comms in English and Hindi. Other South Indian languages Willingness to work in Rotational shifts. 24X7 Operations Flexible with Week Offs Responsibilities: Inbound Calls: Answer incoming calls from customers in a courteous and professional manner. Listen attentively to customer inquiries and concerns. Provide accurate and helpful information about our products or services. Troubleshoot and resolve customer issues efficiently. Document customer interactions and call details for future reference. Outbound Calls: Conduct outbound calls to generate leads, schedule appointments, or conduct surveys (depending on the specific role). Deliver clear and concise information about our offerings. Professionally handle objections and strive to convert leads into customers. General Duties: Maintain a positive and professional demeanor at all times. Uphold company policies and procedures. Meet or exceed call center performance metrics (e.g., call handling time, customer satisfaction). Learn and adapt to new products, services, and procedures.

Posted 1 day ago

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Tele callers Shashwath Solution

1.0 - 5.0 years

3 - 8 Lacs

Bengaluru

Work from Office

Qualification: Any degree with good communication skills and computer Knowledge Key Responsibilities: Outbound Calling: Make outbound calls to potential customers to generate leads and set appointments. Lead Generation: Identify and qualify sales opportunities through cold calling and follow-up calls. Customer Engagement: Engage with customers to understand their needs, provide information about products/services, and address any questions or concerns. Database Management: Maintain and update customer information in the CRM system accurately. Mandatory Key Skills outbound calling,cold calling,lead generation,sales,communication skills,customer engagement,database management,Tele calling

Posted 4 weeks ago

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Customer Interface Executive Wintech Services

1 - 5 years

1 - 5 Lacs

Hyderabad

Work from Office

Work experience as Tele callers, Telemarketer or Customer Relationship OfficerGreat interpersonal skill Exceptional oral and written communication skillsAttend and record incoming calls and mail enquiries coming from prospective customers

Posted 1 month ago

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