Tele caller

Job Description

Job description Job Location: - Gurgaon Company: - TanServ Business Process Role Title: - Tele caller Experience: - 0-3 years Preference :- Women candidates Key Responsibilities: Monitor and track overdue invoices and follow up with clients for timely payments. Maintain accurate records of interactions and payment commitments. Proactively communicate with clients via phone, email, or other channels to resolve payment issues. Address customer queries related to billing, invoices, or account discrepancies. Reconcile accounts and resolve any discrepancies to ensure accurate account balances. Work closely with the finance team to update accounts receivable records. Adhere to company policies and legal guidelines related to debt collection practices. Skills and Qualifications: Strong verbal and written communication skills. Attention to detail and ability to work independently and problem-solving skills. Qualifications:- Good communication and interpersonal skills· Accounting knowledge · Strong negotiation and problem-solving skills·· Bachelor's degree in Commerce. Show more Show less