Tele Caller

Job Title: Telecaller / Telecalling Executive

Location: Banjara Hills, Hyderabad
Job Type: Full-Time
Experience: Minimum 1 year (Telecalling)
Salary: ₹15,000 – ₹25,000 per month (based on experience & communication skills)
Industry: Healthcare / Dental / Clinics / Customer Service

Job Summary:

We are hiring an experienced and confident Telecaller to join our team at our Banjara Hills in Hyderabad. The ideal candidate will have at least 1 year of experience in telecalling, with excellent communication skills and a customer-first attitude. You will be responsible for handling inbound/outbound calls, following up with patients or leads, and supporting front-office operations.

Key Responsibilities:

• Make outbound calls to potential clients/patients to explain clinic services and promotions.
• Handle inbound inquiries regarding appointments, treatments, and service details.
• Follow up on leads generated through marketing campaigns or referrals.
• Schedule and confirm patient appointments.
• Maintain and update client/patient databases regularly.
• Provide accurate information and resolve customer queries professionally.
• Coordinate with clinic staff and doctors for smooth appointment flow.
• Maintain call logs and prepare daily reports on follow-ups and conversions.

Required Skills & Qualifications:

• Education: Minimum 10+2; Bachelor's degree preferred
• Experience: At least 1 year in telecalling, customer service, or similar roles
• Excellent verbal communication skills in English, Telugu, and Hindi (preferred)
• Polite, persuasive, and confident speaking manner
• Good telephone etiquette and active listening skills
• Basic computer knowledge (MS Excel, Google Sheets, CRM tools)
• Experience in a healthcare/dental/clinic setup is a plus

Work Schedule:

• Working Days: 6 days/week (1 weekly off)
• Timings: 10:00 AM to 7:00 PM
• Flexibility to work extended hours if required

What We Offer:

• Competitive salary + incentives based on performance
• Supportive team and professional work environment
• Opportunities for career growth within the healthcare sector
• Training provided on clinic services and systems

Location:

• Hospital Address: Banjara Hills, Hyderabad

Job Type: Full-time

Pay: ₹25,000.00 per month

Work Location: In person