Tele Caller - Healthcare Logistics

We are looking for a highly skilled and experienced Tele Caller to join our team in the healthcare logistics sector. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

Roles and Responsibility

• Handle inbound and outbound calls from patients, insurance companies, and other healthcare providers.


• Manage patient records and update information as needed.


• Provide exceptional customer service and respond to inquiries professionally.


• Collaborate with internal teams to resolve issues and improve processes.


• Maintain accurate records of calls made and results achieved.


• Identify opportunities to upsell or cross-sell services to patients.

Job Requirements

• Proven experience in telecalling or customer service.


• Excellent communication and interpersonal skills.


• Ability to work in a team environment and meet targets.


• Strong problem-solving and analytical skills.


• Familiarity with healthcare logistics and regulations.


• Ability to maintain confidentiality and handle sensitive information.