Tele Caller Executive

Urgent Hiring || Telecaller Executive || Mumbai

Profile: Telecaller

Location: Navi Mumbai (Turbhe, Pawane)

Experience : 1 year

CTC : ₹15,000 – ₹20,000

Key Responsibilities:

• Make outbound calls to potential and existing customers to explain products, pricing, and services related to steel and engineering solutions.
• Handle inbound inquiries, provide accurate information, and resolve customer queries promptly.
• Generate qualified leads, schedule appointments, and follow up on prospects.
• Maintain and update customer databases/CRM with call records and feedback.
• Build and maintain strong relationships with customers to encourage repeat business.
• Coordinate with the sales and marketing teams to achieve monthly/quarterly targets.
• Provide after-sales support and ensure customer satisfaction.
• Share market feedback, competitor activities, and customer needs with management.

Qualifications & Skills:

• Bachelor’s degree (preferred) or Diploma in Business Administration/Marketing/Engineering/related field.
• Proven experience as a tele caller, telesales executive, or customer service representative (experience in steel/engineering sector is an advantage).
• Excellent communication (verbal & written) and negotiation skills.
• Strong persuasive and problem-solving abilities.
• Proficiency in MS Office and CRM software.
• Ability to work under pressure and achieve targets.
• Fluency in [English/Hindi/Regional Language] as required.

Key Competencies:

• Customer-oriented and results-driven.
• Positive attitude, patience, and confidence.
• Good listening skills and ability to handle objections.
• Team player with strong interpersonal skills.

Salary & Benefits:

• Competitive salary + incentives/commission.
• Performance-based growth opportunities.
• Training and skill development.
• Other company benefits as per policy.

Job Type: Permanent

Pay: Up to ₹240,000.00 per year

Benefits:

• Provident Fund

Application Question(s):

• What is your Current CTC ?
• What is your Expected CTC ?
• What is your Notice period ?
• Are you Comfortable with Navi Mumbai-(Turbhe, Pawane) ?

Experience:

• Tele caller: 1 year (Required)

Work Location: In person