Tele Caller Executive

Medas Solutions

4 years

0 Lacs

Kochi, Kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

CRM software Customer service English 12th Pass Bachelor's degree Computer skills In-person Communication skills Negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Kochi

Job Type: Full-time

Experience: 2 – 4 Years

Industry: IT Sales, Healthcare

Job Summary: We are looking for a motivated and results-driven Tele caller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, generating leads, resolving customer queries, and promoting our products or services.

Key Responsibilities:

 Make outbound calls to potential customers to introduce and sell products/services.

 Answer incoming calls from customers to take orders, answer inquiries, and provide information.

 Maintain records of conversations and update customer databases.

 Follow up with leads and convert them into sales.

 Meet daily, weekly, and monthly call targets and conversion goals.

 Handle customer complaints and provide appropriate solutions.

 Work closely with the sales and marketing teams for campaign support.

Requirements:

 High school diploma or equivalent; a bachelor’s degree is a plus.

 Proven experience as a tele caller or similar customer service role is preferred.

 Excellent communication skills in [insert required languages].

 Strong persuasive and negotiation skills.

 Basic computer knowledge and familiarity with CRM systems is an advantage.

 Ability to handle rejection and remain motivated.

Job Types: Full-time, Permanent

Benefits:

Paid sick time
Provident Fund

Schedule:

Day shift
Monday to Friday

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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