Tele Caller Executive

NCR Jobs

0 years

1 - 2 Lacs

pitampura

Posted:2 hours ago| Platform: GlassDoor logo

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Skills Required

logistics tracking resolve communication crm software service

Work Mode

On-site

Job Type

Part Time

Job Description

Dear Candidates,

We have Urgent Opening of Tele Caller in Pitampura, New Delhi.

Gender: Both

Key responsibilities

Sales and Lead Generation: Initiate outbound calls to introduce and promote logistics services, follow up on leads, and convert inquiries into business opportunities.
Customer Support: Handle inbound calls to answer customer questions about services, rates, and shipment tracking, and provide tailored solutions.
Problem Resolution: Address and resolve customer complaints, delays, or issues with a problem-solving mindset.

Key qualifications

Communication: Excellent verbal and written communication skills, with a professional and convincing demeanor.
Technical Skills: Proficiency in using CRM software and other relevant telecommunication tools.
Product Knowledge: Stay updated on industry trends, product knowledge, and sales techniques.
Education: High school diploma or equivalent is often the minimum requirement, though some roles may ask for more.
Experience: Prior experience in customer service or sales, particularly in logistics, can be beneficial.

Job Type: Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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