Posted:10 hours ago|
Platform:
On-site
Full Time
Job Title: Tele caller
Location: Jubilee Hills, Hyderabad
Job Type: Full-Time
Role Overview:
We are looking for a dedicated and customer-focused Tele caller to join our team. The role involves interacting with customers to confirm online orders, address queries, and ensure smooth coordination with the dispatch team for timely deliveries.
Key Responsibilities:
· Call customers to confirm online orders before processing.
· Handle customer queries politely, professionally, and efficiently.
· Maintain accurate records of customer confirmations and feedback.
· Coordinate with the dispatch/logistics team to ensure smooth order processing.
· Provide timely updates to the management regarding order status and customer concerns.
Requirements:
· Male/Female candidates with prior experience in the jewellery industry (Silver, Pearls & Gold).
· Excellent communication skills in English, Hindi, and Telugu.
· Previous experience in telecalling or customer service is mandatory.
· Basic knowledge of order management in e-commerce platforms will be an added advantage.
· Strong customer handling skills with a polite and positive attitude.
Work Timings:
Benefits:
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
Krishna Jewellers Pearls & Gems Private Limited
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