We are looking for a motivated and customer-focused Telecaller to join our team. The Telecaller will be responsible for engaging with customers over phone calls, understanding their needs, providing information about products/services, and ensuring customer satisfaction. The role may also involve follow-ups and maintaining records of interactions.

Key Responsibilities

Make outbound calls to potential or existing customers.
Answer incoming calls and resolve customer queries.
Provide accurate information about products/services.
Generate leads, follow up on inquiries, and convert them into sales.
Maintain detailed records of calls, customer information, and outcomes.
Achieve daily/weekly/monthly call and sales targets.
Build and maintain strong customer relationships.
Transfer calls to relevant departments if required.
Handle customer complaints professionally and escalate issues when needed.

Skills & Qualifications

Minimum qualification: 12th pass / Graduate (as per company requirement).
Excellent communication skills in (English/Hindi/Regional language).
Good listening and problem-solving abilities.
Basic computer knowledge (MS Office, CRM tools).
Ability to handle rejection and remain positive.
Prior experience in telecalling, customer support, or telesales is an advantage.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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Tele Caller Executive