Tele Caller Executive

Firebolt Ecommerce Solutions

1 years

1 - 3 Lacs

sānganer

Posted:3 weeks ago| Platform: GlassDoor logo

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Skills Required

service marketing salesforce analytics analyze data report

Work Mode

On-site

Job Type

Full Time

Job Description

Full job description

Job Title: Telecaller (fresher can apply)

Location: Onsite at Jaipur, Rajasthan, India

Key Responsibilities:

Responsible for making outbound calls and regular follow up on leads assigned.
Explaining the product features in detail
Understanding customer requirements and encouraging them to upgrade the right customer experience.

Roles and Responsibilities:

Engage with customers to educate them about the product and solve their queries.
Convert potential leads into customers by answering incoming calls/dialing outbound leads on a rotating basis.
Should be able to work with a team and meet deadlines.
Must proficiently handle customers and identify their needs for service and support.
Use Dynamics Marketing to track customer interactions and data.
Utilize Salesforce Analytics to analyze sales data and report on goals and sales performance.

Required Qualifications & Skills:

Minimum of a High School Diploma or equivalent. Bachelor's Degree preferred.
Experience in telemarketing, sales, customer service, or a related field.
Ability to learn about products and services and deliver the same to potential customers.
Proficiency in relevant computer applications such as MS Office.
Knowledge of Dynamics Marketing, Salesforce Analytics, and cold calling techniques.
Must be able to handle customers' rejection and stress in conjunction with a fast-paced work environment.

Job Type: Full-time

Pay: ₹1,20,000.00 - ₹3,00,000.00 per year

Schedule:

Day shift

Experience:

total work: 1 year (Preferred)

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹25,000.00 per month

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