Tele Caller Executive

Job Description

Telecaller or Telemarketer, is responsible for generating sales through phone calls, focusing on both inbound and outbound interactions. They engage with potential and existing customers to promote products/services, answer inquiries, and ultimately drive revenue. Key Responsibilities of a Telesales Representative: Generating Leads: Identifying and qualifying potential customers who may be interested in the company's offerings. Sales Pitch: Presenting products or services in a persuasive manner, highlighting benefits and addressing objections. Customer Engagement: Building rapport with customers, answering their questions, and addressing their concerns. Order Taking and Processing: Handling customer inquiries, processing orders, and ensuring timely fulfillment. Data Management: Maintaining accurate records of customer interactions and sales data. Meeting Sales Targets: Achieving individual and team sales goals through effective sales techniques. Following Up: Following up with customers after initial contact to nurture leads and close deals. CRM Utilization: Utilizing Customer Relationship Management (CRM) software to manage customer interactions and track sales performance. Required Skills and Qualifications: Strong Communication and Persuasion Skills: Ability to clearly and effectively communicate with customers and influence them to purchase. Excellent Listening Skills: Understanding customer needs and concerns to tailor the sales pitch. Product Knowledge: Understanding the company's products and services in detail. Sales Techniques: Proficiency in various sales techniques to convert leads into sales. Resilience and Persistence: Ability to handle rejections and remain persistent in pursuing sales. Computer Skills: Familiarity with CRM software and other relevant computer programs. Customer Service Orientation: Ability to provide excellent customer service and build strong relationships. Time Management: Ability to manage time effectively and prioritize tasks. Teamwork: Ability to collaborate with other team members to achieve sales targets. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Application Deadline: 12/06/2025 Expected Start Date: 16/06/2025