Tele Caller Executive

Job Title

Tele calling Sales Representative – Interior Design

Key Responsibilities

• Make outbound calls to incoming leads, social media enquiries, and cold databases to promote our interior design and modular furniture services.​
• Handle inbound calls, WhatsApp and missed-call enquiries, understand client requirements, and share basic project information, packages, and process.​
• Qualify leads based on budget, location, timeline, and type of work (residential/commercial/modular) and tag them correctly in CRM or Excel.​
• Schedule showroom visits, site visits, and online design consultations for the sales/design team and ensure the client attends via regular follow-up.​
• Maintain up-to-date records of all calls, follow-ups, and lead status, and share daily/weekly reports with management.​
• Coordinate with design/sales team to track each enquiry till closure and ensure smooth handover of information.​
• Achieve daily calling targets, lead conversion targets, and appointment booking targets as defined by the company.​
• Provide basic product information about materials, finishes, and services; escalate technical or design queries to the respective team.​
• Maintain high standards of professional communication and customer service to build trust and brand image.​

Required Skills & Qualifications

• Graduate / +2 with 1–3 years of experience in telecalling, telesales, or inside sales; experience in interior design, real estate, or building materials is a strong plus.​
• Fluent in English with clear speaking ability; Tamil/Hindi or additional languages preferred for local market communication.​
• Strong telephone etiquette, listening skills, and ability to convince and handle objections politely.​
• Comfortable working with basic computer tools, CRM, Excel, WhatsApp Web, and email for tracking and reporting.​
• Target-oriented mindset with discipline in follow-up and time management.​

Personal Attributes

• Positive attitude, patience, and ability to handle rejection and difficult customers calmly.​
• Energetic, self-motivated, and willing to learn about interior design concepts, materials, and company offerings.​
• Team player who can coordinate smoothly with designers, site team, and management.​

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person