Technology Business Management

15 - 20 years

45 - 60 Lacs

Posted:1 month ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description


Technology Business Management

Roles & Responsibilities:

  • Define

    governance and engagement models

    to prioritize, monitor, and enhance services and processes.
  • Develop and maintain a

    Business Management Service Catalogue

    with appropriate SLAs/OLAs.
  • Establish and maintain strong

    stakeholder relationships

    through active communication.
  • Drive

    process mapping

    initiatives to ensure globally consistent operations.
  • Document

    Standard Operating Procedures (SOPs)

    for undocumented processes.
  • Plan and oversee the

    transition of processes

    from global/regional teams to Shared Services.
  • Monitor and manage the

    run phase

    of transitioned processes for seamless operations.

Skills & Experience:

  • Strong understanding of

    Business Management services

    supporting Technology & Operations in financial organizations.
  • Exposure to

    Financial Management, Workforce Management, and Vendor Management

    processes.
  • Experience managing

    global projects

    such as Group Structure changes and transformation initiatives.
  • Hands-on experience with

    ITIL Service Transition methodology

    .
  • Knowledge of

    process mapping tools

    (IBM Blueworks, Lean Six Sigma, etc.).


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