Technician - AMC ( Post :2)

Job purpose:

1.Responsible for the performance and reliability of the EMD IGBT AC AC system under the stipulations of Annual Maintenance Contract.

2.Represent company in contacting customers, with a defined territory regarding product service difficulties, causes, and corrections.

3.To oversee all peripherals related to AMC services.

Job duties:

1.24/7 availability to attend any issue and Troubleshoot related to failure of AC system within designated area of responsibility

2.Perform scheduled maintenance of the AC - AC system as stipulated in the contracts.

3.Accompany locomotives online for extended periods to ensure high reliability figures

4.Monitors equipment performance

5.Administers unit warranty policies and procedures as applicable in consultation with the FieldService Engineer responsible for the location

6.Maintain AMC paperwork in coordination with shed IR staff.

7.Build Technical best practices.

Qualification and experience:

Diploma (Electrical / Electronics / Instrumentation / Mechanical) with 1-3 OR ITI (Electrical / Electronics / Instrumentation / Mechanical) with 2-5 years of experience in locomotive services and maintenance.

COMPETENCIES REQUIRED:

A)BEHAVIOURAL:

Polite and Soft-spoken

Team Player

B)CROSS FUNCTIONAL:

Knowledge of contracts issued by the Client

Knowledge of Safety procedures.

C)SKILLS

Oral and written communication skills.

Problem solving.

Strong Computer Skills.

High level of interpersonal skills to work effectively with others.

Strong mechanical and electrical aptitude.

High level of analytical ability where problems are unusual and difficult.

Coordination Skills

Good negotiation skills

This position has been evaluated using Standard Process and has taken into consideration the organizational structure and reporting relationship.Any deviation from the information above may impact the evaluation of this position.