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Snow Planet
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Technical Writer

Technical Writer

Snow Planet

3 - 5 years

5 - 7 Lacs

Hyderabad

Posted:2 weeks ago| Platform:

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Skills Required

Product management Basic Design engineering DITA Architecture Technical writing Focus Management Content development Technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

What you get to do in this role: Work closely with design, engineering, product management, and your technical writing lead or manager to create and maintain user-focused technical documentation that supports multiple application or product features Become familiar with ServiceNow s content development processes, DITA-based information model, and writing style and standards Gain a basic understanding of ServiceNow s products and users and a deeper understanding of the specific features and user base you support Have a meaningful positive impact on customer success by delivering content that helps users achieve their goals quickly and easily Basic Qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflo

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