Technical Trainer II

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Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running

Be Infoblox

Technical Trainer II

We have an opportunity for a Technical Trainer II to join our global Education team, reporting to the Manager of Technical Education. You will play a crucial role in developing and delivering technical training content for our networking and cybersecurity products. This position requires close collaboration with education, product management, marketing, support, and engineering teams to ensure comprehensive and accurate training materials. Your primary goal is to become an expert in our emerging products, learning the ins and outs, and teaching the use of the product to our customers, partners, and employees.

Be a Contributor What You ll Do

• Learn new product features and technologies by collaborating with education, product management, and engineering teams


• Stay up to date with the latest developments in networking and cybersecurity


• Create and update technical training materials, including manuals, guides, presentations, and online courses, ensuring alignment with product changes and industry trends


• Deliver live and virtual training to customers, partners, and internal teams, including remote sessions across different time zones and global travel (up to 25%)


• Apply adult learning principles to engage diverse audiences and support knowledge retention


• Tailor training to audience needs; assess learner understanding through practical exercises, labs, and knowledge checks; and provide feedback to improve content and delivery


• Act as a technical resource for the education team and support continuous improvement of training programs

Be Prepared What You Bring

• 2-4 years of experience in networking or cybersecurity, with exposure to technical training or enablement


• Strong written and verbal communication skills in English, ability to explain complex concepts clearly


• Solid understanding of network and cybersecurity technologies, protocols, and use cases


• Experience contributing to the development and delivery of technical training content


• Organized, able to prioritize, and comfortable with ambiguity in a fast-paced environment


• Strong sense of ownership, with a willingness to learn new technologies and adapt to industry trends


• Ability to work effectively with cross-functional teams across different time zones


• Bachelor s degree in a related field preferred, or equivalent industry experience; technical certifications (e.g., CompTIA Security+, AWS, Cisco) are a plus

Be Successful Your Path

First 90 Days:

• Immerse yourself in our culture, connect with mentors, and map the systems and stakeholders that rely on your work

Six Months:

• Contribute to the development of at least three technical training modules for our networking and cybersecurity products


• Build strong working relationships with key education, product management, and engineering team members


• Actively participate in cross-functional meetings or projects to provide technical input and support


• Deliver training sessions independently and receive constructive feedback from learners and stakeholders


• Research a new product feature and collaborate with cross-functional teams to understand its use cases


• Contribute to the creation of training content from concept to course delivery

One Year:

• Become a subject matter expert (SME) and the go-to person in Education for one of Infoblox s product suites


• Implement customer feedback to continuously improve the quality and effectiveness of the training programs


• Stay informed on product and feature development by actively tracking release notes, roadmaps, and internal updates


• Provide timely feedback and input on training content updates to support accuracy, consistency, and alignment with evolving technologies


• Expand your knowledge of other Infoblox product areas and become a backup SME for at least one additional product suite

Belong

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you ll grow and belong here.

Be Rewarded

• Comprehensive health coverage, generous PTO, and flexible work options


• Learning opportunities, career-mobility programs, and leadership workshops


• Sixteen paid volunteer hours each year, global employee resource groups, and a No Jerks policy that keeps collaboration healthy


• Modern offices with healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations


• Charitable Giving Program supported by Company Match


• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications

Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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