Technical Trainer – CPaaS Platform

Are you passionate about simplifying complex technology for others? One of our clients, a leading CPaaS platform provider, is looking for an Experienced Technical Trainer to deliver technical training to empower their clients and internal teams through effective training programs.

🔧 What You’ll Do:

• Deliver engaging training sessions on our messaging and communication APIs.
• Collaborate with the technical writing team to develop impactful training materials.
• Stay updated with new features and integrate them into training programs.
• Travel to client locations across India to conduct on-site training.
• Understand audience needs and adapt content based on feedback.

✅ What We’re Looking For:

• Strong subject knowledge in telecom, messaging APIs, or SaaS platforms.
• Excellent English communication and presentation skills.
• Prior experience in customer training for SaaS or telecom platforms.
• Ability to explain complex technical concepts in simple, relatable terms.
• Comfortable working with cross-functional teams, including product, support, and documentation.
• Willingness to travel and work closely with cross-functional teams.
• Based in or willing to relocate to Noida with frequent travel (up to 30–40%) across India.

Preferred Qualification:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Prior experience in training for SaaS or telecom platforms.
• Exposure to API documentation and Postman or similar tools.