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For Employers

Technical Support

WINTECH SERVICES INDIA PRIVATE LIMITED

0 - 2 years

0 Lacs

hyderabad

Posted:2 days ago| Platform: Shine logo

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Skills Required

technical support communication skills international voice process

Work Mode

Remote

Job Type

Part Time

Job Description

We have openings for the below role. If interested pls share your cv to shariqa@wininfosys.com

Working Hours:

Monday to Friday, 6:30 PM to 3:30 PM (IST)

About Us:

WinTech Services India Pvt Ltd is a thriving USA-based organization with 6 E-commerce brands operating under its umbrella. We pride ourselves on innovation, customer satisfaction, and a dynamic work environment that fosters growth and learning.Are you tech-savvy, possess basic knowledge of e-commerce sales, and excel in communication WinTech Services is looking for a dedicated Tech Support Associate to join our team in Hyderabad. As a key player in our organization, you will contribute to the success of our USA e-commerce brands.

Key Responsibilities:

Provide technical support to the customers.
Assist with E-commerce sales inquiries and provide basic product information.
Troubleshoot and resolve technical issues through various communication channels.
Ensure timely and effective communication with customers via email and other platforms.
Collaborate with cross-functional teams to enhance customer experience.

Qualifications:

0 or 1+ years of experience in a technical support role.
Basic knowledge of e-commerce sales processes.
Excellent communication skills, both verbal and written.
Proficient in email writing and customer correspondence.
Ability to adapt to a dynamic work environment.

If you are passionate about technology, have a keen interest in E-commerce, and possess the skills to provide exceptional Tech support, we invite you to be a part of our journey at WinTech Services India Pvt Ltd.

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Technical Support