Technical Support Specialist

0 - 4 years

0 Lacs

Posted:17 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for providing technical support as a technical support officer. Your duties will include troubleshooting technical issues, offering timely customer feedback, and assisting in the roll-out of new applications. In addition, you will need to communicate with customers directly and create written documentation, which necessitates exceptional written and verbal communication skills. Key Responsibilities: - Troubleshoot technical issues - Provide timely customer feedback - Support the roll-out of new applications - Communicate with customers directly - Create written documentation Qualifications Required: - Technical skills - Interpersonal skills - Excellent written and verbal communication The company offers the following benefits: - Health insurance - Paid sick time - Paid time off Please note that this is a full-time, permanent position suitable for freshers. The work location will be in person.,

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