Technical Support Specialist

Job Description: As a Sales Executive at Elquench Private Ltd, you will be responsible for handling clients from the USA, Canada, Australia, and the United Kingdom through tech support calling. Your role will involve making inbound and outbound calls to international clients, addressing technical queries, generating and qualifying leads, and building strong customer relationships. You will work closely with the marketing team to enhance outreach and meet or exceed monthly sales targets. This full-time, on-site position in Zirakpur requires strong communication skills, a passion for sales, and the ability to manage customer interactions effectively. Key Responsibilities: - Make inbound and outbound calls to clients in the US, UK, Canada, and Australia - Address technical queries and provide appropriate solutions - Generate and qualify leads through cold calling and prospecting - Establish and maintain long-term customer relationships - Collaborate with the marketing team to enhance outreach strategies - Record detailed customer interactions in CRM systems to track progress Qualifications & Skills: - Minimum 1 year of experience in tech support or international sales calling - Strong communication skills with a neutral English accent - Proficiency in sales techniques, lead generation, and CRM tools - Willingness to work night shifts according to client time zones - Ability to multitask and thrive in high-pressure environments - Bachelor's degree in Business Administration or related field - Previous experience with clients in the USA, UK, Canada, or Australia is desirable What We Offer: - Competitive salary and performance incentives - Opportunities for professional growth in a dynamic global setting - Supportive team culture and comprehensive training programs - Chance to collaborate with international clients To Apply: Please send your updated resume to hr@elquench.com or apply directly through this post.,