Technical Support Representative

As a Technical Support Representative at Kasplo, your role will involve providing customer support, ensuring customer satisfaction, offering technical support, troubleshooting issues, and utilizing analytical skills for problem-solving. **Key Responsibilities:** - Customer Support, Customer Satisfaction, and Technical Support skills - Troubleshooting and Analytical Skills - Excellent communication and interpersonal abilities - Experience in email delivery services or related technical support roles - Ability to work well in a team environment **Qualifications Required:** - Bachelor's degree in Computer Science, Information Technology, or related field - Excellent communication skills - Interpersonal abilities - Technical support experience - Customer support experience - Analytical skills - Troubleshooting skills - Knowledge of email delivery services - Focus on customer satisfaction Kasplo is a cloud-based email delivery and management service that provides businesses with the tools to send transactional and marketing emails at scale. The platform offers detailed analytics, email list management, and performance tracking features to ensure deliverability and minimize spam risks. With seamless integration with e-commerce platforms and CRM systems, Kasplo enables advanced email creation, segmentation, personalization, and marketing automation for its users.,