Technical Support (Fresher)

Company Description

At Flysync, we are revolutionising the travel industry with our cutting-edge technology solutions. As a leading travel technology company, we are dedicated to empowering travel agencies, tour operators, and corporate booking managers with seamless and efficient software that simplifies their operations and enhances customer experiences.

B2B Software, Series Booking, B2C Software, Corporate Booking and Vacay365- Holiday CRM software

Role: Technical Support (Fresher)

Work Location: Chennai

Pay: ₹8,000/month

As a Technical Support Fresher, you will play a crucial role in assisting customers with technical issues, ensuring smooth operation and satisfaction. This is a great opportunity to kick-start your career in a dynamic and fast-growing industry.

Key Responsibilities

* Provide technical assistance and support for software-related queries.

* Troubleshoot and resolve customer issues efficiently via phone, email, or chat.

* Collaborate with internal teams to escalate and resolve complex problems.

* Document technical issues and resolutions for future reference.

* Assist in testing and reporting bugs for product improvements.

* Maintain a high level of customer satisfaction through prompt support.

Qualifications

* Any degree (Freshers welcome).

* Strong communication skills, both written and verbal.

* Hindi speaking is an added advantage.

* Basic understanding of technology and troubleshooting.

* Problem-solving mindset with a proactive attitude.

* Ability to work in a collaborative, fast-paced environment.

📩 Interested? Apply now!

Company website

www.flysync.in