Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Clanx
>
Technical Support Engineer -

Technical Support Engineer -

3 - 8 years

|

3 - 7 Lacs

Posted:1 month ago| Platform:

Apply

Skills Required

coding debugging cloud infrastructure troubleshooting technical support python recruitment technical documentation testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Minimum 3 years of hands-on experience with NodeJS or Python or GoLang
Excellent understanding of APIs, testing/debugging, and developer workflows
Familiarity with AI/LLM ecosystem (agents, RAG, MCP) and modern infra (Kubernetes, cloud, observability)
Strong communication skills with a knack for simplifying complex technical concepts
Prior experience in customer-facing technical roles
Currently working at a product-based company

Responsibilities

Act as the first line of technical support for enterprise customers using Portkeys AI Gateway and observability stack
Debug issues across APIs, SDKs, and integrations, working directly with engineering when needed
Reproduce, test, and validate customer-reported problems
Create clear technical documentation, guides, and troubleshooting playbooks
Partner closely with customers, ensuring smooth onboarding, quick resolutions, and exceptional experienc

More Jobs at Clanx

Senior Machine Learning Engineer

Bengaluru

INR 25 - 30 Lacs

Full Stack Engineer

Bengaluru

INR 5 - 9 Lacs

Lead Fullstack Developer (MERN)

Bengaluru

INR 9 - 13 Lacs

Senior Machine Learning Engineer

Bengaluru

INR 25 - 30 Lacs

iOS Developer

Mumbai

INR 4 - 7 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now

RecommendedJobs for You

Technical Support Engineer -

bengaluru

Lead Administrator - L1

bengaluru

Virtual Account Executive - Cloud & AI Infrastructure Group

bengaluru

Senior Tableau Administrator

bengaluru

Oracle Technical Architect / Consultant

Suzva Software Technologies

mumbai, delhi / ncr, bengaluru

Oracle Database Enterprise Edition Professional

Suzva Software Technologies

mumbai, delhi / ncr, bengaluru

SAP Hybris Commerce Professional

PRADEEPIT CONSULTING SERVICES PVT LTD

bengaluru

Senior ServiceNow Developer

Shashwath Solution

bengaluru

FINASTRA Summit Developer

Emperen Technologies

bengaluru

Senior Database Administrator

RJT Compusolutions

hyderabad