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Technical Support Engineer 2

Technical Support Engineer 2

Corporate Stalwarts

4 - 8 years

5 - 7 Lacs

ludhiana

Posted:20 hours ago| Platform:

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Skills Required

technical support l2 voip application support system administration network support troubleshooting itil hosting ticketing tools cloud cctv fortinet microsoft office suite

Work Mode

Work from Office

Job Type

Full Time

Job Description

—Hands-on ownership of day-to-day ops—ticket triage/resolution, AD/GPO implementation, M365 user setups, firewall rule updates under change control, backups, audit execution, and first-line work on the Sapphire Portals with devs

Required Candidate profile

—B.Tech/B.E (CSE/IT/ECE), BCA (MCA is a plus)—4–6 years in IT support/sysadmin/network support—Nice-to-have certs: Fortinet NSE 3/4, Microsoft Fundamentals (MS-900/AZ-900), ITIL Foundation

Perks and benefits

health insurance and PF

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Technical Support Engineer 2