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ZS Associates India Pvt Ltd logo

Technical Support Associate

1 - 3 years

3 - 5 Lacs

Bengaluru

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Technical Support hardware configuration Wireless Networking desktop support troubleshooting Mac OS Office 365 Active Directory

Work Mode

Work from Office

Job Type

Full Time

Job Description

T echnical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications. What Youll Do ? Configure computer hardware and software, as well as troubleshoot related problems. Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management. IT team projects as assigned. Knowledge and experience with PC desktop support functions relative to laptop and desktop computers. Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.). Technical Support tools: Norton Ghost, VNC. Proficiency in PC hardware configuration, troubleshooting and maintenance. Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS teams Fair knowledge on troubleshooting zoom rooms and infrastructure related to it. Experience in troubleshooting various forms of software problems (e.g., operating system and application programs). What Youll Bring BS/BE with record of high academic achievement A+ certification or Microsoft Certified Systems Administrator. Eagerness to contribute in a team-oriented environment. Ability to work methodically and analytically in a quantitative problem-solving environment. Excellent leadership, communication and organizational skills Strong customer service skills.

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ZS Associates India Pvt Ltd
ZS Associates India Pvt Ltd
www.zs.com

Business Consulting and Services

Evanston IL

10001 Employees

75 Jobs

    Key People

  • Chris Wright

    Managing Principal

  • Nancy Santanello

    Principal

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