Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in kozhikode
>
Software Associates Information Technologies
>
Technical Support and Implementation Engineer

Technical Support and Implementation Engineer

Software Associates Information Technologies

1 years

0 Lacs

kozhikode kerala india

Posted:5 days ago| Platform:

Apply

Skills Required

support software network planning configuration deployment integration testing training technology communication saas sql

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

Technical

Key Responsibilities

Technical Support:

Provide first and second-line support to internal users and external clients via phone, email, and ticketing systems.
Troubleshoot software, network, and application issues.
Escalate unresolved incidents to relevant teams.
Document issues, root causes, and resolutions in the knowledge base.

Implementation:

Assist in the planning, configuration, deployment, and integration of new systems or applications.
Coordinate with project teams and vendors during implementation phases.
Perform system testing, UAT support, and user training post-deployment.

Qualifications

Bachelor of Technology (B.Tech)
in Computer Science, IT, Electronics, or a related field
(preferred)
1+ years of experience in a technical support or implementation role.
Solid understanding of support methodologies, IT infrastructure, and software deployment.
Experience with ticketing tools
Strong communication, problem-solving, and organizational skills.

Preferred Skills

Experience in SaaS or enterprise software environments.
Familiarity with SQL, APIs, or integration tools.

More Jobs at Software Associates Information Technologies

Support and Implementation Engineer

Kozhikode, Kerala, India

3.0 - 3.0 yrs

Salary: Not disclosed

Customer Success Manager

Kozhikode, Kerala, India

Experience: Not specified

Salary: Not disclosed

Technical Support and Implementation Engineer

kozhikode, kerala, india

1.0 - 1.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Software Associates Information Technologies

RecommendedJobs for You

Technical Support and Implementation Engineer

Software Associates Information Technologies

kozhikode, kerala, india

Technical Support and Implementation Engineer

Software Associates Information Technologies

kozhikode, kerala, india

Login to

Please Verify Your Phone or Email

Confirm Action

Technical Support and Implementation Engineer