Technical Service Engineer

2 - 7 years

3 - 8 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

This job is Techno marketing role - 60% Technical and 40% Marketing

1. MACE Van operations

A. Attending to customer calls which may be:

Service Calls

Concrete Calls

Dealer Calls

Concrete Demonstration Calls

B. Attending to house-warming ceremonies for building relations with the customers

2. Brand Promotion

A. Conducting meets which are

Masons Meets

Counter Meets

End-user / customer meets

Demonstration Meets

B. Enhancing the Influencer Base through conversions from other brands by

Comparative concrete trials

One-to-one meets and presentations

Personal rapport

Factory/ RRDC visits

C. Display of Ramco Cement used boards at sites where Ramco Cement used.

3. Market Development

A. Turn around identified weak markets:

compile Influencer profile in the weak market and attempt conversions

coordinate with SOs in network development

B. Maintaining Customer data bases and reports of visits to customers

4. After sales service

Conducting Tests on Concrete a Site which could be

Slump Cone test

Cube Compressive strength test

Rebound Hammer test

5. Quality Assurance

Attending to customer queries and complaints

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