Technical Sales and Service Engineer

As a Sales and Service Engineer, you will be responsible for providing technical services to clients based on their requirements. You must possess excellent communication and troubleshooting skills, along with a strong knowledge of processors. Your primary tasks will include installing, operating, and repairing various complex electronic equipment. Your duties will involve preparing and delivering technical presentations to explain products or services to both existing and potential customers. You will engage with customers and engineers to assess equipment needs and determine system requirements. Collaboration with sales teams to understand customer requirements and offer sales support will also be a key aspect of your role. Securing and renewing orders, arranging deliveries, and planning or modifying products to meet customer needs will be part of your daily responsibilities. Using your skills and tools effectively, you will provide solutions to customers" concerns and ensure effective communication with clients, engineers, and other technicians to deliver services efficiently. Timely follow-up on service requests, providing customer feedback, monitoring equipment performance, and implementing preventative maintenance measures will be crucial in your position. Additionally, you will conduct quality assurance and safety checks on all equipment, deliver demonstrations to educate customers on safe equipment use, and make recommendations for new features and product improvements. Monitoring inventory, reordering materials as needed, staying updated on industry developments through research and workshops, and attending to customer inquiries are also part of the role. If you are interested in this position, please contact us at 7623002277. This is a full-time, permanent role with benefits including cell phone reimbursement, internet reimbursement, leave encashment, and provident fund. The work schedule is during the day shift, and there is a performance bonus offered. The work location is in person.,