Technical Project Manager

The Technical Project Management Office (TPMO) is looking for a Technical Project Manager to be part of our Tower within the Modern Enterprise Services Division. The role is part of a Global Organization delivering Technical Projects towards the NEA Customers Portfolio with focus (but not limited to): Hybrid Cloud, Infrastructure, Modern Endpoint Management, Digital Workplace Platforms, IT Asset Management, Cyber Security, Network and Unified Communications. The role is required to work US hours.
Job Responsibilities:* Manage multiple concurrent complex, global, multi-phased implementations for our clients;* Quickly and effectively gather client's IT & business requirements to allow design and configure transition and transformation services;* Manage client's expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones;* Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients;* Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely;* Effectively manage and mitigate project risks;* Plan, monitor and forecast project budgeting;* Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline;* Provide contributions to project methodology and document library;* Provide updates on client statuses and escalate issues while maintaining control of the project;* Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities;* Deliver outstanding client service to achieve high implementation survey scores;* Work effectively with peers, other departments, and management;* Ensure the appropriate levels of communication with all stakeholders within the customer organization;

Role & responsibilities

Preferred candidate profile

Job Responsibilities:
* Manage multiple concurrent complex, global, multi-phased implementations for our clients;* Quickly and effectively gather client's IT & business requirements to allow design and configure transition and transformation services;* Manage client's expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones;* Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients;* Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely;* Effectively manage and mitigate project risks;* Plan, monitor and forecast project budgeting;* Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline;* Provide contributions to project methodology and document library;* Provide updates on client statuses and escalate issues while maintaining control of the project;* Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities;* Deliver outstanding client service to achieve high implementation survey scores;* Work effectively with peers, other departments, and management;* Ensure the appropriate levels of communication with all stakeholders within the customer organization;

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