Technical Operations Supervisor

You will be joining Pratikshat Solutions LLP, a custom software development company located in Noida, in the role of a full-time Technical Operations Supervisor. Your primary responsibilities will include overseeing technical operations, managing a team, ensuring customer satisfaction, and maintaining network solutions and cable television services on-site in Noida. To excel in this role, you should possess strong Technical Operations and Operations Management skills, demonstrated Supervisory Skills, and Customer Satisfaction experience. Your ability to solve problems efficiently, make sound decisions, and communicate effectively will be key to your success. Additionally, you must exhibit excellent leadership skills, work well under pressure, and meet deadlines consistently. Any prior experience in the software development industry will be advantageous. As a Technical Operations Supervisor, you will be responsible for setting performance goals and deadlines aligned with the company's objectives, organizing workflow, monitoring employee productivity, and providing constructive feedback to your team. Handling customer complaints, maintaining personnel records, and facilitating communication between upper management and employees will also be part of your routine tasks. You will prepare and submit performance reports, make decisions regarding rewards and promotions based on performance, and ensure compliance with legal and company policies, taking disciplinary actions when necessary. If you are a proactive and detail-oriented individual with a passion for technical operations and team management, possessing a Bachelor's degree in Information Technology or a related field, we encourage you to apply for this challenging and rewarding role at Pratikshat Solutions LLP.,