Technical Manager - SaaS Data Protection

Designation: Technical Manager - SaaS Data Protection

About IDrive

IDrive provides secure cloud backup, S3-compatible object storage, and remote access to over 5 million users worldwide. Join an innovation-driven engineering team building the next-gen cloud-to-cloud data protection platform.

About the Job

What you will be doing:

Technical Leadership & Architecture

• Own the full-stack C2C backup architecture across Office 365, Google Workspace, Dropbox, Box, and Salesforce.
• Define scalable patterns for incremental sync, delta detection, and versioned restore across heterogeneous SaaS APIs.
• Lead technical roadmap for upcoming CRM platforms (HubSpot, Zoho, etc.) and unified data protection framework.

Team & Delivery Management

• Lead a pod of 1520 backend engineers: mentor, run 1:1s, drive performance, and build engineering excellence.
• Own sprint planning, cross-team alignment, and on-time delivery of multi-cloud backup features.
• Partner with Product, DevOps, and QA to prioritize roadmap and resolve integration blockers.

Performance, Reliability & Operations

• Champion 99.99% uptime with SLOs, distributed tracing, and chaos testing across C2C pipelines.

Data & Messaging Systems

• Evolve MongoDB schemas for unified backup metadata, job history, and cross-workload indexing.
• Scale RabbitMQ for high-throughput job orchestration, retry logic, and fan-out across SaaS connectors.
• Ensure data consistency in multi-tenant, multi-region backup and restore workflows.

Cloud & API Integrations

• Govern API connectors: Microsoft Graph, Google Workspace Admin SDK, Dropbox API, Box API, Salesforce REST/Bulk API.
• Standardize rate-limiting, webhook handling, OAuth refresh, and change data capture (CDC) across platforms.
• Own AWS S3 backend: multipart uploads, lifecycle policies, server-side encryption, and immutability.

What we expect from you:

Experience & technical expertise

• 7+ years in backend engineering; 2+ years leading or mentoring teams.
• Required: Mastery in NodeJS (Event Loop, Streams, Worker Threads) or .NET Core (DI, gRPC, Middleware). Go a plus.
• Proven design of event-driven, scalable systems using RabbitMQ, Kafka, or SNS/SQS.
• Deep expertise in Mongo[DB]: sharding, change streams, aggregation, and performance at scale.
• Hands-on with Linux, CI/CD (GitHub Actions/Jenkins), and infrastructure scripting.
• Strong distributed systems thinking: concurrency, eventual consistency, idempotency.
• Bachelor’s in CS/Engineering or equivalent experience.

Good to Have

• Built or scaled Cloud-to-Cloud backup for Dropbox, Box, Salesforce, or CRM platforms.
• Experience with OAuth 2.0 flows, webhook verification, or API pagination at scale.
• Contributed to open-source Cloud-to-Cloud tools, backup frameworks, or data sync engines.

Why join us?

At IDrive, we’re creating an environment where innovation thrives, talent is recognized, and people are empowered to grow. We are committed to supporting our team both professionally and personally.

Here’s what you can look forward to as part of our team:

Work & life balance

• Hybrid work model with flexible hours to suit your lifestyle
• Paid time off and holidays to relax and recharge
• Parental leave for life’s important milestones

Health & wellness

• Medical insurance with customizable coverage for you and your family
• Comprehensive life and accidental insurance for added peace of mind

Culture & community

• Company events and team lunches to foster connection and collaboration
• Festival gifts and goodies to celebrate special occasions together

Perks that matter

• Competitive pay that reflects your experience and contributions
• Online storage space