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Technical IT Support Engineers

Technical IT Support Engineers

Professional Digisign

1 - 5 years

2 - 6 Lacs

Pune

Posted:2 months ago| Platform:

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Skills Required

IT technical support desktop it support IT inventory management networking network troubleshooting it infrastructure system troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:Provide first-line support to internal/external users via phone, email, or in-person. Diagnose and resolve hardware, software, and networking issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems, applications, and IT infrastructure. Set up new user accounts, manage permissions, and configure devices. Maintain and monitor systems, networks, and security tools. Escalate unresolved issues to appropriate internal teams or external vendors. Document technical issues and solutions in the helpdesk or ticketing system. Assist with IT inventory management and asset tracking. Support deployment and upgrade projects for software and hardware. Ensure compliance with IT policies, procedures, and best practices. Experience: Minimum 1 year in IT technical support Skills: Knowledge of system/network troubleshooting

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Technical IT Support Engineers