Technical Content Writer

2 years

1 - 4 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key ResponsibilitiesContent Creation & Management

  • Write, edit, and maintain technical documentation, including:
  • Product documentation and user guides
  • API documentation and developer guides
  • Knowledge base and help center articles
  • Technical blog posts, whitepapers, and case studies
  • Translate complex technical concepts into clear, user‑friendly content for both technical and non‑technical audiences
  • Ensure content is accurate, consistent, and aligned with product updates and releases

Collaboration & Stakeholder Engagement

  • Work closely with engineering, product, QA, and support teams to gather technical requirements and insights
  • Interview subject matter experts to extract and validate technical details
  • Participate in product reviews, sprint planning, and release cycles as needed

Content Standards & Quality

  • Establish and maintain documentation standards, templates, and style guides
  • Review and edit content for clarity, grammar, tone, and technical accuracy
  • Ensure documentation follows accessibility, usability, and SEO best practices

Tools & Process Improvement

  • Manage documentation using content management systems (CMS), documentation platforms, or version control tools
  • Track content updates, feedback, and performance metrics
  • Continuously improve documentation workflows and processes

Required Qualifications

  • Bachelor’s degree in Technical Communication, Computer Science, Engineering, English, or a related field (or equivalent experience)
  • 2–5+ years of experience in technical writing or technical content creation
  • Strong ability to understand and explain technical concepts
  • Excellent written and verbal communication skills
  • Experience collaborating with cross‑functional technical teams

Preferred Qualifications

  • Experience writing API and developer documentation
  • Familiarity with software development lifecycles (Agile/Scrum)
  • Working knowledge of Markdown, HTML, or documentation‑as‑code tools
  • Experience with tools such as Confluence, Git, ReadMe, Swagger, or similar platforms
  • Basic understanding of programming concepts (e.g., REST APIs, JSON, SQL, or scripting languages)

Key Skills & Competencies

  • Technical writing and editing
  • Information architecture and content organization
  • Attention to detail and accuracy
  • Analytical and problem‑solving skills
  • Time management and ability to handle multiple projects
  • User‑centric mindset

Success Metrics

  • Accuracy and completeness of documentation
  • Reduced support tickets and improved user understanding
  • Positive feedback from internal teams and customers
  • On‑time delivery of content aligned with product releases

What We Offer

  • Competitive salary and benefits package
  • Opportunity to work with cutting‑edge technologies
  • Collaborative and inclusive work environment
  • Professional growth and learning opportunities

Job Types: Full-time, Permanent

Pay: ₹11,064.26 - ₹36,839.37 per month

Benefits:

  • Provident Fund

Work Location: In person

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