Technical Content Writer

Key ResponsibilitiesContent Creation & Management

• Write, edit, and maintain technical documentation, including:
• Product documentation and user guides
• API documentation and developer guides
• Knowledge base and help center articles
• Technical blog posts, whitepapers, and case studies
• Translate complex technical concepts into clear, user‑friendly content for both technical and non‑technical audiences
• Ensure content is accurate, consistent, and aligned with product updates and releases

Collaboration & Stakeholder Engagement

• Work closely with engineering, product, QA, and support teams to gather technical requirements and insights
• Interview subject matter experts to extract and validate technical details
• Participate in product reviews, sprint planning, and release cycles as needed

Content Standards & Quality

• Establish and maintain documentation standards, templates, and style guides
• Review and edit content for clarity, grammar, tone, and technical accuracy
• Ensure documentation follows accessibility, usability, and SEO best practices

Tools & Process Improvement

• Manage documentation using content management systems (CMS), documentation platforms, or version control tools
• Track content updates, feedback, and performance metrics
• Continuously improve documentation workflows and processes

Required Qualifications

• Bachelor’s degree in Technical Communication, Computer Science, Engineering, English, or a related field (or equivalent experience)
• 2–5+ years of experience in technical writing or technical content creation
• Strong ability to understand and explain technical concepts
• Excellent written and verbal communication skills
• Experience collaborating with cross‑functional technical teams

Preferred Qualifications

• Experience writing API and developer documentation
• Familiarity with software development lifecycles (Agile/Scrum)
• Working knowledge of Markdown, HTML, or documentation‑as‑code tools
• Experience with tools such as Confluence, Git, ReadMe, Swagger, or similar platforms
• Basic understanding of programming concepts (e.g., REST APIs, JSON, SQL, or scripting languages)

Key Skills & Competencies

• Technical writing and editing
• Information architecture and content organization
• Attention to detail and accuracy
• Analytical and problem‑solving skills
• Time management and ability to handle multiple projects
• User‑centric mindset

Success Metrics

• Accuracy and completeness of documentation
• Reduced support tickets and improved user understanding
• Positive feedback from internal teams and customers
• On‑time delivery of content aligned with product releases

What We Offer

• Competitive salary and benefits package
• Opportunity to work with cutting‑edge technologies
• Collaborative and inclusive work environment
• Professional growth and learning opportunities

Job Types: Full-time, Permanent

Pay: ₹11,064.26 - ₹36,839.37 per month

Benefits:

• Provident Fund

Work Location: In person