Posted:3 hours ago|
Platform:
Work from Office
Full Time
Key Responsibilities:
1. Technical Support (Daily): Support Order and Production Teams with technical inputs on ongoing projects. Guide Channel Partners (PAN India) on product measurement, installation, and operations. Provide on-call support to RM, Sales Teams (DGM, RSM, ASM, BDM), and Project Team. Assist Marketing and respond to online technical inquiries.
2. Complaint Management (As Required): Resolve complaints from Channel Partners and Whole-sellers. Support Field Teams (GM, DGM, RSM, ASM, BDM) with complaint handling. Attend Jamnagar-based complaints via call and coordinate service. Handle on-call troubleshooting, especially for automation and technical faults.
3. Repair & Alteration (Daily): Assist internal teams in managing repair and alteration cases. Coordinate with Channel Partners for pickup and delivery of products needing repair.
4. Local Orders & Client Interaction (As Required): Process Jamnagar sales orders and coordinate end-to-end. Conduct site visits, take measurements, and ensure smooth installation. 5. R&D & Product Support (Daily): Collaborate with Production for special/custom client orders. Provide technical guidance on automation, motors, and new product integration to team members.
6.inside Sales from CP - Delars & Distributors
7.New Development of Cp
Marvel Decor
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