Technical Author

Company Description

• Worked as a technical author in an IT firm.
• Exposure to Single sourcing
• Exposure to writing standards.
• Experience of having worked on MadCap Flare
  

• Good verbal and written communication skills
• A proven ability to write documents concisely and in good quality technical English.
• At least 2-3 years’ experience working on a large context-sensitive online help project.
• At least 2 years’ experience working with Madcap Flare
• Experience of working with and adhering to writing style guidelines
• Experience of working on multi-author projects
• A familiarity with the Agile software development process
• The ability to analyse and estimate documentation projects accurately.
• An understanding of the single source publications methodology
• The ability to respond to fluctuating demands in a flexible and professional manner.
• Experience of developing/authoring training material.
  

• A familiarity with version-controlled projects (specifically SVN)
• Knowledge of other Help Authoring Tools such as RoboHelp and FrameMaker
• Advanced working knowledge of Microsoft Office and Excel
• Good working knowledge of Adobe Acrobat Pro
• Good working knowledge of Microsoft 365
  

• Write good quality user assistance in a variety of formats for in-house software applications.
• Work closely with the Documentation Manager, providing regular updates to the status of the project.
• Work closely with members of the Documentation Group and Training team to produce good quality training material.
• Work closely with developers, business analysts and SMEs to obtain clarification on technical content.
• Ensure deliverables are available at the designated time according to the project schedule.
• Ensure that all deliverables are to the required quality
  

• Ability to work with a team of diverse and technically strong team members developing systems level applications.
• Ability to communicate and collaborate effectively with team members located elsewhere within the UK and India
• Demonstrate an enthusiastic and proactive approach to technical authoring.
• The ability to proactively suggest and implement process improvements.
• The ability to work flexibly and imaginatively in a changing and evolving project environment.
  

Qualifications