Department: Development Location: Pune, India Description Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Responsibilities: Data Architect Creating data models that specify how data is formatted, stored, and retrieved inside an organisation. This comprises data models that are conceptual, logical, and physical. Creating and optimising databases, including the selection of appropriate database management systems (DBMS) and the standardisation and indexing of data. Creating and maintaining data integration processes, ETL (Extract, Transform, Load) workflows, and data pipelines to seamlessly transport data between systems. Collaborating with business analysts, data scientists, and other stakeholders to understand data requirements and align architecture with business objectives. Stay current with industry trends, best practices, and advancements in data management through continuous learning and professional development. Establishing processes for monitoring and improving the quality of data within the organisation. Implement data quality tools and practices to detect and resolve data issues. Requirements and Skills: Data Architect Prior experience in designing Data Warehouse, data modelling, database design, and data administration is required. Database Expertise: Knowledge of data warehousing ideas and proficiency in various database systems (e.g., SQL). Knowledge of data modelling tools such as Visual Paradigm is required. Knowledge of ETL methods and technologies (for example, Azure ADF, Events). Expertise writing complex stored procedures. Good understanding of Data Modelling Concepts like Star Schema ,SnowFlake etc Strong problem-solving and analytical skills are required to build effective data solutions. Excellent communication skills are required to work with cross-functional teams and convert business objectives into technical solutions. Knowledge of Data Governance: Understanding data governance principles, data security, and regulatory compliance. Knowledge of programming languages such as .net can be advantageous.,
As a member of our Software Development team based in Pune, India, you will have the opportunity to FastTrack your career with international exposure. You will be working in an environment that embraces agile development best practices sourced from globally renowned technology consultancies. Your key responsibilities will include infra provisioning, configuration, troubleshooting, infra cost optimization, and owning and executing the infra strategy. It is essential to have a strong understanding of infrastructure management and a proactive approach to problem-solving.,
You will be part of a dynamic team that accelerates their career growth through exposure to international practices and agile development methodologies recommended by leading technology consultancies. Your role will involve managing daily tasks to ensure proactive management of systems and services, overseeing 3rd line support activities, and acting as an escalation point within the service operations function. Additionally, you will be responsible for capacity and performance processes, creating and maintaining support documentation, developing automation scripts, and testing business continuity and disaster recovery plans. You will lead your teams in completing mandatory training courses, defining acceptance criteria for new services transitioning into Service Operations, and participating in on-call support rotations. Your expertise should include at least 8 years of experience in IT service delivery or support, an MBA or a degree in Information Technology/Information Security, proficiency in Microsoft technologies, and excellent communication skills honed in a service-oriented environment. You should also possess the ability to interpret and resolve customer fault descriptions, manage workloads across multiple teams and time zones, and oversee technical or process-based meetings such as the Change Advisory Board. Experience in creating operational repositories, managing technology refresh programs, working with Education Technology, and advanced capabilities in VMWare, Microsoft Active Directory, Azure, AWS, SQL server, Windows Server, Microsoft IIS, data backup solutions, scripting, automation, and Azure analytics and KQL will be beneficial for this role. You should also have experience in configuring physical hardware in tier 4 data centers.,
Department: IT Location: Pune, India Description ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities · Support users with basic integrations between financial ERP system (Microsoft Dynamics 365 Business Central) and other systems, such as Excel. · Document identified issues, resolutions and updates in the help desk system (Service Now) · Provide guidance and training to users on financial ERP system processes and best practice. · Assist the Financial Systems Manager in implementing future developments of ParentPay Group Core Business System, working with other project team members as and when required. · Assist with continuous process improvement by maintaining and reviewing the financial systems and processes documentation. · Identify and implement improvements and process changes. · Develop, maintain and improve reports, especially, but not exclusively, those of a simple/medium complexity, accessing data from the finance ERP system and related systems, addressing the reporting requirements of all finance system users. This will include the use of sophisticated third party reporting packages. · Assist the Financial Systems Manager with any ad-hoc project work and any other reasonable duties commensurate with the post. Skills, Knowledge and Expertise Exp: 3+ Yrs · Experience in IT support, preferably with Microsoft Dynamics 365 Business Central or similar ERP systems. · Knowledge of financial software packages to be used within a large and diverse organisation to manage the financial and distribution aspects of its service delivery. · Knowledge of financial processing and accounting. · Knowledge of developing and maintaining reports using report-writing software that meet users needs effectively, such as JET Reports.. · Broad knowledge of business processes, software and development lifecycle. Benefits · Technical knowledge of business systems (Ideally Microsoft Dynamics Business Central / Power Apps) · A logical approach to problem solving, taking in all facts from the systems, process, and people to provide pragmatic solutions to issues. · Familiarity with ticketing systems and IT support processes, such as Service Now. · Analytical skills combined with written, oral and presentation skills to convey the work to both technical and non-technical stakeholders. · A flexible approach to work, that includes initiative to review and analyse processes across multiple teams and people from the organisation. · Proven ability to organise tasks effectively, create work schedules, prioritise workload and meet deadlines, whilst working accurately and paying attention to detail. · Ability to recognise when help is needed to progress, and able to re-plan considering availability and feedback of others. · Methodical and analytical approach to problem solving. Proven ability to diagnose and correct faults. · Ability to identify with end-users and translate business requirements into simple, clean and consistent requirements that will allow processes to be developed / refined as appropriate. · Demonstrate a strong customer focus, and a confident ‘can do’ attitude and determination to support the customer’s needs. · Proven ability to communicate effectively, both verbally and in writing, adapting style to suit the audience with ability to provide informal training and support to users of IT systems. · Management of small/medium projects, from initial conception to implementation, training and review. · Ability to work as part of a team. · Able to build productive working relationships and work well with external suppliers and ParentPay Group colleagues at all levels.
As a key member of the Development team based in Pune, India, you will have the opportunity to FastTrack your career with international exposure and adopt agile development best practices from globally renowned technology consultancies. Your primary responsibilities will include leading the team in addressing technical challenges, providing support to the tech lead, and actively contributing to various areas of work. You will be expected to proactively engage in learning new modules to enhance your domain knowledge. Your excellent analytical and development skills, along with your proficiency in tools like Microsoft VSTS/ADO, will be crucial in successfully navigating complex technical processes. In this role, you will need to demonstrate solid architectural awareness, focusing on performance considerations. A minimum of 2 years of experience in React development, coupled with the ability to collaborate effectively with distributed teams and Product Owners in an Agile/Scrum environment, will be essential for success. Your familiarity with Microsoft Azure, deployment processes, and CI Pipelines will be valuable assets in this position. Furthermore, your role will involve making decisions in the absence of the tech lead, reviewing code, and approving pull requests for code check-ins. A good understanding of Scrum and agile methodology will be beneficial in aligning with the team's ways of working. To excel in this role, you should possess 3-5 years of hands-on experience in technologies such as ReactJS, Azure, .NET, .NET Core, C#, SQL, Agile, and Windows Services. If you are passionate about driving technical innovation and seeking a challenging yet rewarding opportunity to further your career, we encourage you to apply and be a part of our dynamic Development team.,
Department: Software Development Location: Pune, India Description ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Manage a Scrum team developing our Payments software products using agile methodologies. Growing the team skills and capabilities. Ensure high quality output from the developers and QA's. Help team achieve their delivery commitments by being hands-on when needed. Ensure the team follow the Software Development process and work with the Software Development Manager to refine and improve it. Run the Agile/Scrum process for the team. Stakeholder and progress reporting. Identify and mitigate risks within the area of responsibility. Escalating risks, issues, and challenges when appropriate. Acquire a comprehensive domain knowledge of our products and business Skills, Knowledge and Expertise Communication - Effective communicator at all levels from team members to stakeholders and senior management. Able to give clear and concise instruction and ensure everyone is kept well-informed. Motivation and Morale - Create high performance teams with high-morale through inspiration and motivation to keep them engaged and productive. Conflict Resolution - Maintain harmony by resolving conflict within the team or with other stakeholders. Focus and Agility - Keeping a cool head when under pressure to deliver against an ever-changing agile landscape. Coaching - Able to understand and leverage your teams strengths and weaknesses to help them overcome any business challenges they are faced with, by ensuring the team has a diversified set of skills and capabilities. Commitment to Quality - Continuously look at process improvement to maintain high standards of output from the team. Continuous Development - Be the driver behind the continuous development of team skills to help them to realise their full potential and future growth. Benefits Minimum 2 years experience managing a team in an Agile/Scrum development environment. People Management, delegation, 121’s, goal setting Scrum Master experience preferred SDLC - Requirements Gathering, Software Design, Development and QA Testing, CI/CD pipelines Stakeholder Reporting Risk Management Strong background in software development as either an Engineer or QA at a senior level A background in building web applications and services using the Microsoft .Net platform Knowledge of DevOps – continuous integration, deployment, DORA metrics Ideally Experience working in a Product-led development environment. Experience of product discovery methods. Experience in the EdTech industry.
Department: Development Location: Pune, India Description ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities ? Excellent Analytical and Development Skills ? Experience of using Microsoft VSTS/ADO ? Ability to quickly understand complex technical processes ? Solid architectural awareness and understanding of performance considerations ? Experience of working in React for minimum 1 year ? Experience of working with distributed teams ? Experience of working with Product Owners within an Agile / Scrum environment and Agile behaviors. ? Experience of Microsoft Azure ? Experience of deployment process and CI Pipeline ? Good understanding of Scrum and agile methodology and ways of working.
Department: Service Operations Location: Pune, India Description ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Manage daily tasks and activities that ensure systems and services are proactively managed. Manage the patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+. Manage 3rd line support activities and act as escalation within the service operations function. Oversee capacity and performance processes for assets that are owned by your teams. Manage the creation and maintenance of support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times. Manage the creation of automation scripts and routines that remove manual intervention from service operations. Manage the testing and invocation of the business continuity and disaster service operations recovery plans. Manage the teams to ensure the completion of all mandatory training courses. Manage the acceptance criteria for the transition of new services into Service Operations. Participate in the out of hours on call support rota. Skills, Knowledge and Expertise Exp: 8+ Yrs Experience working in an IT service delivery or support function OR MBA or Degree in Information Technology or Information Security. Experience working with Microsoft technologies. Excellent communication skills developed working in a service centric organisation. Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions. Ability to manage and prioritise workload for multiple teams across multiple time zones. Experience managing technical or process-based forums and meetings such as the Change Advisory Board. Experience in the creation of data repositories for operational policies, processes and procedures. Managing technology refresh programs to avoid the use of end-of-life components within the production domain. Experience working within Education Technology would be an advantage. Advanced VMWare configuration and management. Experience of installation of physical hardware within tier 4 data centre. Advanced Microsoft Active Directory configuration and support. Microsoft Azure and AWS cloud hosting platform administration. Advanced Microsoft SQL server experience. Windows Server and desktop management and configuration. Microsoft IIS web services administration and configuration. Advanced management of data and SQL backup solutions. Advanced scripting and automation capabilities. Advanced knowledge of Azure analytics and KQL.
Department: Commercial Operations Location: Pune, India Description ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Working Context The Commercial Department is responsible for the sale of product and service propositions to UK and international customers which include states, local authorities, support partners, schools, multi-academy trusts and caterers. The department is made up of the following teams: Sales, Sales Operations, Contracting and Commercial Operations. The Commercial Operations Team is primarily responsible for: Administering and managing customer contracts from order booking to invoicing and renewal/cancellation. Maintaining accurate records of customer details and contract licences, subscriptions and support in our systems which include Microsoft Dynamics 365, HubSpot and Binary Stream. Handling and managing customer queries (both written and verbally via phone calls/Team meetings) in-line with business guidelines, ensuring that a prompt and appropriate customer service is provided. It's an exciting time to join ParentPay Group. As we launch our new Commercial Operations team in Pune, this role presents an opportunity to be part of a transformative journey from the very beginning. You'll play a key role in contributing to a dynamic team that's driving efficiency across the business. With plans for potential growth and expansion, this is a chance to build a meaningful career in a fast-evolving global organisation. Main responsibilities Reporting to the Commercial Operations Team Leader, the Administrator will work closely with colleagues in the UK and Pune based Commercial Operations Team to undertake the responsibilities which include: Accurate maintenance of customer contract information. Managing contract data through the course of the customer lifecycle, including customer creation, product ordering, upselling, annual renewals and contract exits. Process renewal cycles (including preparing data, cleansing, drafting/reviewing communications, pricing), so they run smoothly, efficiently, and within agreed timelines. Perform, assist development and maintain standardised processes across the Comm Ops department and support to other departments where required. Process and check contract information coming into the team so that it aligns to agreed Terms and Conditions of sale and internal approval requirements. Check and cleanse customer and contract data in our systems which include Dynamics365, HubSpot and Binary Steam so that we hold accurate, up to date and complete information for the business. Invoice customers correctly and on time including data checking and administering/instructing the distribution of invoices electronically. Handle internal and external customers with general contract queries, working closely with cross-functional teams (sales, sales enablement, contracts team, finance) where required. Prompt and accurate reporting and updating on work, activity and project status as required. Perform other duties as and when required from time to time. Skills, Knowledge and Expertise Minimum 2 years administration experience, with a renewal / contract / billing background being desired Pro-active and forward thinking Excellent attention to detail Experience of providing excellent customer service in a customer-facing role IT literate and proficient in Microsoft Office, specifically Excel, Word and Outlook essentials Strong written and spoken communication skills Ability to work effectively within a team; to be a team player with a positive attitude Strong communication with colleagues at all levels Excellent organisational skills and an ability to work to deadlines while managing a varied workload Confidence in the use of IT for business purposes Demonstrates good numeracy and analytical skills Experience of Hubspot, Microsoft Dynamics 365 or a similar CRM system Experience of Binary Stream, Microsoft Business Central or a similar billing/invoicing system Experience of Data analysis, cleansing and reporting An understanding of the factors and issues affecting UK Education system is desire
Department: Commercial Operations Location: Pune, India Description ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Working Context The Commercial Department is responsible for the sale of product and service propositions to UK and international customers local authorities, support partners, schools, multi-academy trusts and caterers. The department is made up of the following teams: Sales, Sales Operations, Contracting and Commercial Operations. The Commercial Operations Team is primarily responsible for: Administering and managing customer contracts from order booking to invoicing and renewal/cancellation. Maintaining accurate records of customer details and contract licences, subscriptions and support in our systems which include Microsoft Dynamics 365, HubSpot and Binary Stream. Handling and managing customer queries (both written and verbally via phone calls/Team meetings) in-line with business guidelines, ensuring that a prompt and appropriate customer service is provided It's an exciting time to join ParentPay Group. As we launch our new Commercial Operations team in Pune, this role presents an opportunity to be part of a transformative journey from the very beginning. You'll play a key role in contributing to a dynamic team that's driving efficiency across the business. With plans for potential growth and expansion, this is a chance to build a meaningful career in a fast-evolving global organisation. Main responsibilities Reporting to the UK-based Commercial Operations Manager, the Pune-based Team Leader will work closely with colleagues in the UK and Pune based Commercial Operations Team, to undertake responsibilities which include: Day-to-day management and ensuring high performance of the Pune-based Commercial Operations team. Manage and pro-actively develop the skillset of the Pune-based Commercial Operations team. Adopt and where required develop, document and embed team methodology and processes with key stakeholders. Prepare and analyse customer and contract data and team performance data as required to provide useful business insights. Undertaking and overseeing the prompt, accurate and complete delivery of regular tasks and one-off projects by the Pune-based Commercial Operations Team which include: Accurate maintenance of customer contract information. Managing contract data through the course of the customer lifecycle, including customer creation, product ordering, upselling, annual renewals and contract exits. Process renewal cycles (including preparing data, cleansing, drafting/reviewing communications, pricing) so they run smoothly, efficiently, and within agreed timelines. Perform, assist development and maintain standardised processes across the Comm Ops department and support to other departments where required. Process and check contract information coming into the team so that it aligns to agreed Terms and Conditions of sale and internal approval requirements. Check and cleanse customer and contract data in our systems which include Dynamics365, HubSpot and Binary Stream so that we hold accurate, up to date and complete information for the business. Invoice customers correctly and on time including data checking and administering/instructing the distribution of invoices electronically. Handle internal and external customers with general contract queries, working closely with cross-functional teams (sales, sales enablement, contracts team, finance) where required. Promptly and accurate reporting and updating on work, activity and project status as required. Perform other duties as and when required from time to time. Skills, Knowledge and Expertise Minimum 4 years administration and/or related leadership experience, with a renewal / contract / billing background being desired Good data analysis competency (e.g. Microsoft Excel, PowerBI) with a minimum 2 years experience, desirably within a contract/commercial/financial context Experience of managing and leading a team is desired IT literate and proficient in Microsoft Office, specifically Excel, Word and Outlook essentials. Pro-active and forward thinking. Excellent attention to detail Experience of providing excellent customer service in a customer-facing role Strong written and spoken communication skills Ability to work effectively within a team; to be a team player with a positive attitude Strong communication with colleagues at all levels Excellent organisational skills and an ability to work to deadlines while managing a varied workload Confidence in the use of IT for business purposes Demonstrates good numeracy and analytical skills Experience of Hubspot, Microsoft Dynamics 365 or a similar CRM system Experience of Binary Stream, Microsoft Business Central or a similar billing/invoicing system Experience of Data analysis, cleansing and reporting An understanding of the factors and issues affecting UK Education system is desired
Department: Software Development Location: Pune, India Description ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Delivery Management: manage and ensure the progress of project work, continuous flow and adherence to team commitments. Includes tracking of work, management of risks, and remediation of issues. Continuous Delivery Planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources required. Continuously evolving the plan to reflect current reality of the Project and view of the future. Scope Management: Embrace flexibility in requirements change to maximise the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframe. Understanding which scope management techniques to employ based on the impact of the change. Establish a strong partnership with Product Owner and Tech Lead to ensure effective prioritization that balances business value, quality and other constraints. Risk Management: Map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possible. Stakeholder Management: identify, analyze, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goals. Facilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honest. Agile & Lean Principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignment. This includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or context. Build High Performing Teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding results. Understand individuals, their motivations and provide them the support needed so they can excel in their roles. Servant Leadership: leads by example. Serves the needs of the team by serving its team members. Put the needs of others first and help people develop and perform as highly as possible. Giving & Receiving Feedback: solicit and engage with feedback on a continuous basis. Having timely, actionable and meaningful conversations about performance for the purpose of shaping behaviors and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and others. Emotional Intelligence: recognizes, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of others. Collaboration: works jointly with others to co-create and achieve a common goal. This includes learning, practising and experimenting with tools, techniques and frameworks that foster collaborative working environments. Drives to Outcomes: focuses on results and desired outcomes and how best to achieve them. Able to execute plans through to action. Persistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectives. Ownership & Accountability: takes personal accountability and ownership for their work. This includes personal follow through, making and defending difficult decisions and tradeoffs, removing blockers, driving collective progress. Continuous Improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideas. Shows curiosity and has a keen interest to drive learning for themselves and others.
Department: Software Development Location: Pune, India Description ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Getting code into production: Ability to get code of all types—including new features, configuration changes, bug fixes, and experiments—into production, or into the hands of users, safely and quickly in a sustainable way. Application runtimes: Ability to analyze, provision, configure, secure, troubleshoot, optimize, and maintain systems for deploying and running software. Cloud ecosystem: Ability to analyze, provision, configure, secure, troubleshoot, optimize, and maintain systems for managing infrastructure on IaaS and related cloud, virtualization, and dynamic hardware management systems. Deployment Automation: Ability to design and implement processes to package, deploy, and configure application software. This includes build tools, packaging formats for servers, containers, and mobile. Infrastructure as code: Ability to analyze, design, implement, optimize, and troubleshoot code used to manage IaaS and related dynamic infrastructure. Cloud management automation, image build management, cloud programming APIs, and automated infrastructure testing. Networking administration: Ability to analyze, provision, configure, secure, troubleshoot, optimize, and maintain networking. Includes network protocols, physical and virtual networking and constructs for data centers and cloud platforms, as well as networking security. Observability: The ability to analyze, design, implement, optimize, and troubleshoot monitoring, logging, metrics, alerting, and observability services. Skills, Knowledge and Expertise 5+ years of experience as a DevOps Engineer or similar role. Strong proficiency in Microsoft Azure cloud services and resource management. Expertise in creating and managing CI/CD pipelines using tool Azure DevOps Experience with containerization and orchestration tools ( Docker, Kubernetes ). Proficient in scripting and automation (PowerShell, Bash, Python, yaml, etc.). Hands-on experience with infrastructure as code (Terraform, ARM templates). Knowledge of version control systems (Git, SVN). Familiarity with monitoring and logging tools (Azure Monitor, Log Analytics, App insights etc.).
Department: Development Location: Pune, India Description ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Driving outcomes: focuses on results and desired outcomes and how best to achieve them. Able to execute plans through to action. Persistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectives. Ownership & accountability: takes personal accountability and ownership for their work. This includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progress. Continuous Improvement: advances by ongoing, incremental improvement through continuous learning, pair-programming, questioning the status quo and trying out creative and novel ideas. Shows curiosity and has a keen interest to drive learning for themselves and others. Pragmatic in approach, understanding that software and its architecture are fundamentally about trade-offs. What works today may not work tomorrow, evolutionary architecture is the goal. Truly full stack, from UI, Backend, DB, CI/CD to cloud infrastructure and IaC. Ability to work in a team of very experienced individuals, understands that egos are not productive, ability to listen and provide objective feedback. A lot more focus should be on leading by example and mentoring across all the teams to ensure that the team are successful within their remit. Skills, Knowledge and Expertise Hands on experience of .NET Core, React, SQL and Azure. Experience with leading industry standard practices for software development and cloud infra such as DDD, TDD and deployment patterns (blue/green). Provide hands on technical leadership to the teams, resolve tech queries, ensure that the teams follow architectural principles/guidelines overall tech standards. Evaluate and improve the common platform components to help accelerate the programme. Actively participate in architectural governance forums such as centre of excellence (CoE) and technical guilds. Furthermore, ensure that decisions made are followed through within the teams. Work collaboratively with the Group Director of Technology, Head of Technology and fellow architects to influence and steer technical leads as well as their teams towards pragmatic decisions as well as communicate team progress. Undertake R&D, prototype new approaches, technologies, techniques and ensure knowledge sharing to streams.
Department: Development Location: Pune, India Description ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Getting code into production: Ability to get code of all typesincluding new features, configuration changes, bug fixes, and experimentsinto production, or into the hands of users, safely and quickly in a sustainable way. Front end web development : Ability to design, create and evolve user-facing applications to be scalable, maintainable, secure, aesthetic and usable within the constraints imposed by the browser using a combination of languages, design skills, and client-side scripts and frameworks. Backend development : Ability to write, maintain and design the business logic of a software application, the data or services requested are available as well as create and maintain the core databases, data and application program interfaces (APIs) to other backend processes. Requirement Analysis and Articulation: Ability to use relevant artifacts, approaches and processes to understand and communicate what is required and why it is required. Estimation: Ability to apply various estimation techniques to predict the most realistic amount of effort required to develop or maintain software based on incomplete, uncertain and noisy input. Test Driven Development: designs and develops tests so as to specify and validate what the code will do with the goal to make the code clearer, simple and bug-free. Clean Code: applies state-of-art practices of software design and programming. The understanding of the principles, patterns and practices of writing clean code that is easy to evolve. Continuous Integration: Ability to write code in a way that supports Continuous Integration of code, that is, frequently committing changes to a single trunk or master. Performance & Scalability Engineering: Ability to assess, recommend, design, implement, optimize, and troubleshoot measures to ensure systems perform as needed. This includes responsiveness, coping with traffic load, coping with large data sets, and processing times. Securing Applications: Ability to design and implement software which exhibits good security properties and which avoids common weaknesses and vulnerabilities. Skills, Knowledge and Expertise ? 3-5 years of hands on experience. ? Leading team for technical aspect and resolving any kind of technical blockers ? Able to support tech lead and proactively work on different area work ? Proactively involve in understanding of new module and overall to get a good domain knowledge ? Excellent Analytical and Development Skills ? Experience of using Microsoft VSTS/ADO ? Ability to quickly understand complex technical processes ? Solid architectural awareness and understanding of performance considerations ? Experience of working in React for minimum 2 years. ? Experience of working with distributed teams ? Experience of working with Product Owners within an Agile / Scrum environment and Agile behaviors. ? Experience of Microsoft Azure ? Experience of deployment process and CI Pipeline ? Ability to take the decision in absence of tech lead ? Review the code, approve the PR for check in the code ? Good understanding of Scrum and agile methodology and ways of working.
Department: Development Location: Pune, India Description ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Getting code into production: Ability to get code of all typesincluding new features, configuration changes, bug fixes, and experimentsinto production, or into the hands of users, safely and quickly in a sustainable way. Front end web development : Ability to design, create and evolve user-facing applications to be scalable, maintainable, secure, aesthetic and usable within the constraints imposed by the browser using a combination of languages, design skills, and client-side scripts and frameworks. Backend development : Ability to write, maintain and design the business logic of a software application, the data or services requested are available as well as create and maintain the core databases, data and application program interfaces (APIs) to other backend processes. Requirement Analysis and Articulation: Ability to use relevant artifacts, approaches and processes to understand and communicate what is required and why it is required. Estimation: Ability to apply various estimation techniques to predict the most realistic amount of effort required to develop or maintain software based on incomplete, uncertain and noisy input. Test Driven Development: designs and develops tests so as to specify and validate what the code will do with the goal to make the code clearer, simple and bug-free. Clean Code: applies state-of-art practices of software design and programming. The understanding of the principles, patterns and practices of writing clean code that is easy to evolve. Continuous Integration: Ability to write code in a way that supports Continuous Integration of code, that is, frequently committing changes to a single trunk or master. Performance & Scalability Engineering: Ability to assess, recommend, design, implement, optimize, and troubleshoot measures to ensure systems perform as needed. This includes responsiveness, coping with traffic load, coping with large data sets, and processing times. Securing Applications: Ability to design and implement software which exhibits good security properties and which avoids common weaknesses and vulnerabilities. Skills, Knowledge and Expertise ? 3-5 years of hands on experience. ? Leading team for technical aspect and resolving any kind of technical blockers ? Able to support tech lead and proactively work on different area work ? Proactively involve in understanding of new module and overall to get a good domain knowledge ? Excellent Analytical and Development Skills ? Experience of using Microsoft VSTS/ADO ? Ability to quickly understand complex technical processes ? Solid architectural awareness and understanding of performance considerations ? Experience of working in React for minimum 2 years. ? Experience of working with distributed teams ? Experience of working with Product Owners within an Agile / Scrum environment and Agile behaviors. ? Experience of Microsoft Azure ? Experience of deployment process and CI Pipeline ? Ability to take the decision in absence of tech lead ? Review the code, approve the PR for check in the code ? Good understanding of Scrum and agile methodology and ways of working.
Department: Service Operations Location: Pune, India Description ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken. Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+. Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests. Investigate alerts and events detected from the monitoring systems that indicate a change in component health. Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times. Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team. Attend and complete all mandatory training courses. Engage and own the transition of new services into Service Operations. Skills, Knowledge and Expertise · Experience working in an IT service delivery or support function OR · MBA or Degree in Information Technology or Information Security. · Experience working with Microsoft technologies. · Excellent communication skills developed working in a service centric organisation. · Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions. · Ability to manage and prioritise own workload. · Experience working within Education Technology would be an advantage.
Department: Implementation Location: Pune, India Description ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries. Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations. ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies. Key Responsibilities Migrating data from third party software to PPG software Troubleshoot and resolve data issues, escalating where necessary Assist in developing and maintaining data migration guides, templates and best practices Strong written, verbal and interpersonal skills Able to receive verbal instruction and take accurate notes, creating documentation where necessary Experience of being able to work under pressure and to tight deadlines Excellent organizational skills and an ability to work to deadlines while managing a varied workload Skills, Knowledge and Expertise Confidence in the use of IT for business purposes including proficiency in Microsoft Office, specifically Word and Outlook with excellent knowledge of excel Knowledge of Microsoft SQL Pro-active and forward thinking Demonstrates good numeracy and analytical skills Desirable knowledge of SIMS and FMS or other MIS systems