Technical Area field Manager

5 - 10 years

7 - 11 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Manage and support regional service centers and technical teams to ensure quality repair and maintenance services.
  • Provide advanced diagnostic support and problem-solving for complex automotive issues.
  • Coordinate technical training programs for technicians and ensure adherence to company and industry standards.
  • Monitor service performance metrics (e.g., turnaround time, first-time fix rate) and implement action plans to improve KPIs.
  • Act as the primary point of contact for technical escalations from customers and internal teams.
  • Collaborate with product development, engineering, and sales teams to provide feedback and support new product launches.
  • Ensure compliance with safety, environmental, and regulatory standards within the region.
  • Conduct technical audits, service center evaluations, and performance reviews.
  • Develop and manage budgets for the technical department in the assigned area.

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Automotive

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